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Adlan
Dwijaka

A PM who speaks data as fluently as product. I dig into raw datasets, build on top of CRM systems with a deep obsession for customer behavior, and weave AI into the roadmap wherever the problem lives, whatever the industry.

Data at Scale
Processing billions of events monthly
Cost Efficiency
Cutting vendor spend without cutting quality
AI-First Thinking
Embedding AI into every product decision
Customer Obsessed
Every metric traced back to user behavior
Adlan Dwijaka - Product Manager
▶ Jakarta, ID
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About

A product thinker with 7+ years of experience who operates at the intersection of data, technology, and human behavior, building products that scale across media, education, and marketing tech.

I don't just read metrics, I trace them back to their source. From raw 1B+ monthly data points to boardroom decisions, I've consistently turned complexity into clarity, cutting vendor costs by 50% while keeping quality intact.

Whether it's architecting a CRM system, deploying an AI model, or mapping a customer journey, my north star is always the same: decisions backed by data, products built for people.

Location
Jakarta, Indonesia
Experience
7+ Years
Focus
Product & Data
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Featured Projects

Case studies showcasing data-driven product management and transformative solutions across media, analytics, and education

In-House CRM & Marketing Automation Platform
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In-House CRM & Marketing Automation Platform

Kompas Gramedia

Problem

Heavy reliance on expensive third-party CRM vendors like Insider and WebEngage, with limited control over user data, segmentation logic, and activation channels

Solution

Built a proprietary CRM platform from scratch, tracking every user touchpoint, profiling behavior patterns, and enabling hyper-personalized activation via email, web push, in-app notifications, and automated multi-step journeys. Powered by behavioral segmentation engine that dynamically buckets users based on recency, frequency, and engagement signals

Impact

Replaced 3rd-party vendors saving 50% in costs, activated 3M+ users/month across channels, and enabled granular audience segmentation that drove measurable uplift in retention and conversion

50% Cost Saved3M+ Activations/MoEmail · Push · In-AppCRMBehavioral SegmentationMarketing AutomationUser Profiling
High-Scale Web Tracking System
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High-Scale Web Tracking System

Kompas Gramedia

Problem

Lack of accurate, unified web analytics across the entire network

Solution

Developed custom tracking system processing over 1 Billion data points monthly with <5% discrepancy vs Google Analytics

Impact

Increased ad viewability rates by 95% and doubled click rates through better audience segmentation

1B+ Data Points95% Ad Viewability2x Click RateBig DataAnalyticsAdTech
Media Monitoring Intelligence
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Media Monitoring Intelligence

Kompas Gramedia

Problem

Need for comprehensive media monitoring across multiple platforms

Solution

Built real-time monitoring system covering 5+ social platforms, 5,000+ news sites, and TV/Radio channels with Real Time update cycles

Impact

Reduced vendor costs by 50% and enabled deep sentiment analysis

50% Cost Reduction5K+ News SitesReal Time UpdatesMedia MonitoringReal-time AnalyticsSentiment Analysis
NexGeneration Editorial CMS
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NexGeneration Editorial CMS

Kompas Gramedia

Problem

Newsroom operations were fragmented across manual workflows, disconnected tools, and slow content distribution processes, limiting editorial speed and cross-platform reach

Solution

Led end-to-end product development of an AI-powered newsroom CMS, managing a full-stack engineering cycle from requirements to staged production rollout. Defined roadmap covering 10+ features including AI article generation, social media auto-publishing, editorial approval workflows, and digital asset management. Owned the social media distribution product with an automated multi-platform publishing engine across 6 platforms, AI-generated captions, UTM tracking, and performance-based article selection

Impact

Streamlined editorial operations across multiple publishers, automated content distribution to 6 social platforms simultaneously, and reduced time-to-publish through AI-assisted writing and configurable workflow rules

6 Platforms10+ FeaturesAI-Generated ContentAI ContentNewsroom CMSEditorial WorkflowSocial Media Automation
EdTech LMS Transformation
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EdTech LMS Transformation

BTA Group
Problem

Outdated learning management systems limiting educational impact

Solution

Built advanced Learning Management System to transform the educational landscape with modern features and intuitive interface

Impact

Resulted in 15% increase in profitability and significant cost reductions

15% Profit IncreaseCost ReductionModern LMSEdTechLMSDigital Transformation
nexcarlos.asia - AI-Powered Culinary Discovery Platform
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Problem

Food review content from Nex Carlos is scattered across YouTube videos, making it hard for viewers to find specific restaurants, check prices, or explore by location

Solution

Built a fully automated culinary platform where AI handles everything: transcribing video content, extracting restaurant names and locations, scraping price ranges, and scoring taste levels. All 300+ restaurant entries are populated and updated automatically with zero manual input, served through an interactive map interface

Impact

300+ culinary spots catalogued across Indonesia, fully automated pipeline from YouTube video to structured data, enabling users to discover and filter restaurants by location, price, and taste rating

300+ Restaurants100% AutomatedAI TranscriptionAI AutomationNLPWeb ScrapingFull-Stack
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Experience

Product Manager

Kompas Gramedia
Jul 2022 - Present
Media Monitoring ToolsAI InitiativesCustomer Data Platform Integration

Managing media monitoring tools, web tracking systems, and AI-driven marketing automation platforms processing 1B+ data points monthly

  • Reduced vendor costs by 50% with media monitoring tools covering 5K+ news sites
  • Built web tracking system processing 1 billion+ monthly data points with 95% ad viewability increase
  • Developed AI & marketing automation platform sending 3M+ emails monthly across 3+ business units

Product Manager

PT Bimbingan Tes Alumni (BTA Group)
May 2018 - Jun 2022
Strategic InnovationMarketing Team Leadership

Led strategic innovation efforts and dynamic marketing team, orchestrating impactful campaigns across diverse digital channels

  • Successfully transformed educational landscape with advanced Learning Management System
  • Achieved 15% increase in profitability through product innovation
  • Expanded role to lead dynamic marketing team across Instagram, TikTok, and email marketing
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Skills & Expertise

Core Competencies

Product ManagementStrategic ThinkingData AnalysisCRMDigital MarketingAI/ML Implementation
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Technical Skills

PythonSQLAPI IntegrationProduct AnalyticsA/B TestingData Visualization

Domain Expertise

Marketing AutomationMedia MonitoringAdTechEdTechCustomer Data Platforms

Leadership & Management

Team LeadershipCross-functional CollaborationStakeholder ManagementAgile/ScrumVendor Management